Customer Issue: The garage door track on the left side got bent and the rollers couldn't move smoothly inside it, making the door grind out something fierce each time it opened and closed.
Our Solution: Straightening the bent garage door track was easy enough, but upon further inspection our technician discovered that a couple of rollers had also been damaged by the same incident. He replaced both and lubricated the entire set of rollers to ensure the overhead door move smoothly up and down.
Opener Remote Control Failed
Customer Issue: The opener wasn’t responding to its remote control handset, making it impossible to open the door from the outside.
Our Solution: After our technicians reprogrammed the remote control and reconnected it with Mr. Cash’s ListMaster 8550W belt drive opener, it worked just fine again. Our team also showed him what to do in case the problem or a similar one ever comes back, and pointed out that his batteries were also low.
Customer Issue: One of the torsion springs was broken.
Our Solution: One of the torsion springs of Mrs. Pines’s garage door gave away due to rust and long inactivity. Since the door had dual springs handling the pressure, it was important to take extra care while replacing both springs. We tested the door and made sure it was safe to use and good to go.
Customer Issue: Snapped garage door cable.
Our Solution: We switched off the opener and removed the snapped cable. Although they had worn out due to years of use, we still checked for any possible other cause. On finding everything clear, we replaced both cables with new and durable ones.
Customer Issue: Chipped garage door panels.
Our Solution: As a result of direct sunlight, the garage door panels were getting chipped and losing their color. So, our technicians replaced the panels with better ones that are also UV-ray-proof.